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Replacement of Damaged or Broken Merchandise

 
If an item arrives damaged or broken, please contact us immediately by email or telephone. Do not return the item until we have determined how it will be replaced.

 If an item was damaged in transit we may issue a request to the carrier to pickup or inspect the package. If the damage is a factory defect we may have the factory ship you a replacement directly. Please do not return damaged merchandise until you have communicated with us first. 

Customer Service:

1.800.352.8927 (1-800-FLATWARE)

 

 

 

 

 

 

 

 

 

 

 
Other
Fine
Products

 
Cape Cod Polish
 
Jewelry Care Products
 
Silverware Chests
 
Sterling Wedding Cake Knives and Servers
 
Jewelry Boxes
 
Pouches and Flap Bags
Pouches and Flap Bags for Ornaments or Jewelry
 
Tea Chests
 
Napkin Rings
 
China Storage
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