| If an item arrives
damaged or broken, please contact us immediately
by email or telephone. Do not return the item until we
have determined how it will be replaced.
If an item was damaged in transit we
may issue a request to the carrier to pickup or
inspect the package. If the damage is a factory
defect we may have the factory ship you a
replacement directly. Please do not return
damaged merchandise until you have communicated
with us first.
Customer Service:
1.800.352.8927 (1-800-FLATWARE)
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